Job Description

We're Hiring: Office Assistant | Hoover, AL | $16–$20/hour | On-site

A fast-paced, professional organization in Hoover, Alabama is seeking a highly organized, friendly, and proactive Office Assistant to serve as the welcoming face of the office and support daily operations. If you thrive in a structured, team-oriented environment and take pride in creating an organized, positive workspace—we want to hear from you.

Key Responsibilities

Administrative Support

• Answer incoming calls and provide excellent customer service
• Create and manage service tickets and outgoing/incoming invoices
• Process walk-ins and pickups, handle check payments, and manage documentation
• Maintain records using FreshBooks and perform monthly audits of licensing and IT systems

Office Management

• Keep the office tidy and stocked—including break rooms and restrooms
• Replenish supplies, organize shipping, and monitor inventory
• Assist with hardware programming and spreadsheet tracking

Customer & Team Interaction

• Greet clients with professionalism and warmth
• Maintain a calm, professional tone throughout all communications
• Support internal teams with problem-solving and task follow-through

Additional Tasks

• Water plants weekly
• Process vendor invoices and assist with light facilities tasks

Ideal Candidate Will Have

• A positive, outgoing attitude
• Strong attention to detail and organizational skills
• Excellent multitasking and communication abilities
• A proactive mindset and ability to keep the office running smoothly

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