Job Description
Job Title: Business Continuity Analyst
Job Duration: 5 months
Job Location: San Francisco, CA 94104
Schedule: Work a hybrid schedule with in-office presence required Tuesday through Thursday at the San Francisco headquarters
Job Summary:
- We are seeking a BCM Analyst to support our Business Continuity Planning (BCP) efforts.
- The candidate will be reporting directly to the Associate Director, Business Continuity Program Administrator.
- The BCA will work closely with leadership, engage with stakeholders across the organization, and contribute to a critical risk management function.
- This role is critical in supporting our Business Continuity Management (BCM) program assisting in Business Impact Analysis (BIA) processes, business continuity planning, and facilitating crisis preparedness exercises.
Responsibilities :
- Lead and Facilitate BCP Tabletop Exercises: Organize, facilitate, and debrief tabletop exercises to test and improve business continuity and disaster recovery plans. Ensure exercises are realistic, engaging, and provide actionable insights.
- BCP Planning: Develop and update Business Continuity Plans (BCPs), ensuring alignment with organizational needs and compliance requirements. Collaborate with business unit owners to ensure critical functions are covered.
- Exercise Development: Support the creation and implementation of BCP exercises, including scenario planning and drill facilitation. Tailor scenarios to the organization's specific needs and identify gaps in business continuity capabilities.
- Collaborate with Key Stakeholders: Work closely with business unit leaders, risk, and IT teams to update BCPs and integrate lessons learned from exercises into the plans.
- Provide BCP Guidance: Assist in ongoing BCP maintenance and the continuous improvement of business continuity strategies. Support the development of new business continuity procedures and documentation.
- Assist with BCP Testing: Conduct testing of BCPs, identifying areas for improvement and ensuring plans are actionable and current.
- Facilitate business continuity exercises and workshops with cross-functional teams
- Collaborate closely with leadership and key stakeholders across the organization
- Support the Bank's Business Continuity Management (BCM) program and critical risk management functions
- Apply industry knowledge, ideally from financial services or fintech, to continuity planning and risk mitigation
Qualifications:
- 3-5 years of relevant experience in business continuity planning and exercise facilitation, with a focus on BCP creation and tabletop exercise delivery.
- Experience in financial services or fin-tech preferred, with a deep understanding of the unique challenges in these sectors.
- Proven ability to facilitate BCP exercises, manage stakeholders, and deliver results under tight timelines.
- Strong communication and organizational skills, with the ability to lead sessions and workshops effectively.
- Ability to adapt quickly and work independently in a fast-paced, changing environment.
- Experience with BCP software and tools is a plus (e.g., Riskonnect, Everbridge, etc.).
- Familiarity with business continuity frameworks (e.g. FHFA, FFIEC, ISO 22301, NIST, BCI Good Practice Guidelines) is a plus.
- Business continuity or disaster recovery certification is a plus (CBCP, CBCA, ABCP, CBCI, DRII, etc.).
- The ideal candidate will have a strong background in risk management, business continuity planning, and compliance within large organizations
- Candidate must possess advanced Excel skills, the ability to work/analyze large datasets, and excellent written and verbal communication abilities
Skills/Knowledge:
Required/Must have:
- Advanced Excel skills (PivotTables, VLOOKUP/XLOOKUP, INDEX MATCH, SUMIF and COUNTIF, conditional formatting, charts, filters, formulas, etc.).
- Experience working with large datasets and translating data into insights.
- Strong PowerPoint skills with experience in building professional presentations.
- Excellent written and verbal communication skills.
- Ability to engage with stakeholders across all levels of the organization, document requirements, and synthesize information.
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