1. Design and Develop Training Programs:

• Create tailored training programs for new and existing sales staff.
• Develop engaging content, including manuals, presentations, role-plays, and e-learning modules.
• Update training materials regularly to reflect product changes, sales techniques, or market conditions.

1. Deliver Sales Training:

• Conduct in-person and virtual training sessions on sales techniques, product knowledge, and CRM tools.
• Facilitate onboarding for new sales hires to ensure smooth integration and early productivity.
• Lead workshops and refresher courses for ongoing development.

1. Sales Coaching and Performance Support:

• Provide one-on-one coaching to improve individual sales performance.
• Observe and evaluate sales reps during calls, meetings, or role-plays to offer constructive feedback.
• Identify performance gaps and customize training to address those needs.

1. Monitor and Measure Training Effectiveness:

• Assess training outcomes using KPIs, feedback surveys, and performance data.
• Track improvements in sales metrics following training sessions.
• Report findings and suggest improvements to training programs or sales strategies.

1. Collaborate with Key Departments:

• Work closely with sales leadership to align training with business goals and strategies.
• Coordinate with product, marketing, and HR teams to ensure training materials are accurate and comprehensive.
• Gather input from stakeholders to identify training needs and prioritize content.

1. Stay Updated on Trends and Best Practices:

• Keep up with the latest trends in sales techniques, tools, and adult learning.
• Attend industry conferences, training certifications, and professional development sessions.
• Implement best practices to improve training engagement and effectiveness.

1. Administrative and Reporting Duties:

• Maintain training calendars, attendance records, and course evaluations.
• Manage training resources and tools, including LMS platforms and digital content.
• Prepare and present training progress reports to leadership.

Qualifications

High school or Associate degree