Job Description

Russell Tobin is hiring a Partner Enablement Specialist to work with our client in the tech industry. Apply now for consideration!

Duration: 7 Months

Work Location: Hybrid - Boulder, CO

Pay: $35-40/hour (DOE)

Work Schedule: Normal PST business hours, Monday to Friday

Project Overview:

The Partner Enablement Specialist plays a crucial role in supporting and executing partner management initiatives with a focus on training, content creation, and program management. This position works closely with internal teams and stakeholders to ensure successful partner onboarding, training, and ongoing support. The ideal candidate will be organized, detail-oriented, and possess strong communication skills.

Key Responsibilities:

• Dealership Training: Assist in developing and delivering training programs for dealerships.
• User Training: Create comprehensive training materials for users of the GAS platform.
• User Voice Program: Serve as the point of contact for the partner User Voice program, gathering feedback and managing data insights.
• Content Development:
• Collaborate with the content team to create content for priority sections.
• Ensure content is accurately posted to the Help Center and scaled appropriately for various formats (training materials, user manuals).
• Identify existing content for reuse and areas for new content development.
• Explore localization options for content.
• Create both training and user-facing content (e.g., Help Center articles).
• Known Issues Support: Provide support by answering questions and addressing concerns related to known issues.
• Dealership Programs: Assist with the planning, execution, and management of dealership programs.
• Reporting: Design and create actionable reports from available dashboards to inform decision-making.
• Project Management: Provide support for ongoing and new partner-related projects.
• Executional Support: Assist with content creation, User Manual support, and other tasks as needed.
• Dashboard Support: Answer questions and resolve issues related to dashboards.

Qualifications/Experience/Skills:

• Education: Bachelor's degree in Business, Communications, Marketing, or a related field preferred.
• 2+ years of experience in a partner enablement, training, or content creation role.
• Excellent communication and interpersonal skills.
• Strong organizational and project management abilities.0
• Proficiency in content creation tools.
• Experience with learning management systems (LMS) a plus.

Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

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