Job Description

SUMMARY:

THERE IS NO DIRECT SELLING. THIS IS STRICTLY SALES SUPPORT

A global steel trading company with 20 offices throughout the US, Canada and Mexico is seeking an Inside Sales Coordinator in the Automotive Division in West Chester, OH. The Inside Sales Coordinator provides support to sales team in obtaining and keeping customers by performing administrative and clerical tasks.

SUMMARY:

Provide supports to sales team in obtaining and keeping customers by performing administrative and clerical tasks.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Act as the primary contact for customers regarding confirmation of firm orders and forecast requirements, track shipment to fulfill releases

• Contacts customers/suppliers frequently to answer questions, resolve general problems, and provide/receive general information.

• Maintains vendor/customer accounts ensuring timely payment and receipt of invoices viaSAP/Excel.

Monitors customer credit and A/R collection, adjusting for payment discounts. Monitors vendor consignment credit lines when applicable. Monitors customer credit limits

• Oversee, manage, and reconcile inventory levels at processor and warehouses, utilizing data from contracts, purchase orders, shipping and receiving documents, invoices, accounting reports and generated log.

Prepares reports such as inventory balance, price lists, and shortages. Reports inventory increases or shortages.

• Coordinate warehousing and transportation. May negotiate rates with freight forwarding companies and

track deliveries and shipments to ensure timely arrival of goods in compliance.Prepare shipping documents for customs clearance.

• Input SO/DO, MRP/FSS system set up and maintenance, Month End Purchase / Sale / Contract Bal / Inventory Check, Part Master Registration, Price Master Registration.

• Other duties as assigned

KNOWLEDGE AND SKILLS:

Customer service experience required, including the ability to recognize and satisfy customer requirements and expectations in daily business. Demonstrated ability to learn and adapt to using integrated accounting and material management software. Experience working with SAP preferred. The ability to work independently, handle multiple tasks, and troubleshoot problems. Excellent communication skills both verbal and written. Strong organizational and interpersonal skills. Proficient in Microsoft Excel (VLOOKUP, SUMIF, pivot tables, etc.)

EDUCATION AND WORK EXPERIENCE:

Bachelor’s degree and 2 years relevant experience

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