Greet and assist patients with a high level of professionalism and confidentiality
Must accurately collect, process and post patient payments, including co-pays, deductibles and outstanding balance.
Verify and updated patient insurance information and eligibility during check-in
Must accurately explain billing policies, insurance coverage and patient financial responsibilities including Sliding Fee Discount Program clearly to patient.
Collaborate with RCM Team to resolve discrepancies and ensure payments are posted accurately.
Schedule and confirm patient appointments, managing any necessary follow-up for missing payments.
Respond to patient inquiries regarding billing, insurance and payment in a timely manner
Assist with other front desk duties including answering phones and managing patient paperwork
Accurately learn EMR system, must pass audits and SME testing with 95% accuracy.
Ensure all patient insurance has been verified by CCT/send any add-on to CCT for verification
Run and reconcile end of day reports against daily collections and POS reporting.
Update patient consents and privacy policy documents yearly
Distribute all clinic mail and faxes as directed
Coordinate patient transportation
Review and address assigned tasks in EMR i.e.: telephone encounters, actions and assigned bucket(s).
Assist with check out, medical records, and other administrative/clerical tasks
Maintain adequate stock of office/breakroom supplies
Maintain confidentiality in full accordance with HIPAA
Performs all other duties as required.Greet and assist patients with a high level of professionalism and confidentiality
Must accurately collect, process and post patient payments, including co-pays, deductibles and outstanding balance.
Verify and updated patient insurance information and eligibility during check-in
Collaborate with RCM Team to resolve discrepancies and ensure payments are posted accurately.
Schedule and confirm patient appointments, managing any necessary follow-up for missing payments.
Respond to patient inquiries regarding billing, insurance and payment in a timely manner
Assist with other front desk duties including answering phones and managing patient paperwork
Accurately learn EMR system, must pass audits and SME testing with 95% accuracy.
Ensure all patient insurance has been verified by CCT/send any add-on to CCT for verification
Run and reconcile end of day reports against daily collections and POS reporting.
Update patient consents and privacy policy documents yearly
Distribute all clinic mail and faxes as directed
Coordinate patient transportation
Review and address assigned tasks in EMR i.e.: telephone encounters, actions and assigned bucket(s).
Assist with check out, medical records, and other administrative/clerical tasks
Maintain adequate stock of office/breakroom supplies
Maintain confidentiality in full accordance with HIPAA
Performs all other duties as required.
Must Have Skills/Qualifications
12+ months medical FD experience
Friendly Personality
Medical terminology
Hours: M - F 8:30-5pm
Fully Onsite
Pay: 21-23 Hourly Depending on Experience
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